Privacy Policy

1. What Information We Collect

We collect the following information when you submit a form, call, or text us:

Personal Information: Full name, phone number, email address, and mailing address

Property Information: Property address, lot size, zoning details, and any details you voluntarily share about your land or property

Communication Data: Records of SMS messages, emails, and phone calls between you and R&R Investments

Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website

Cookie Data: Data collected through cookies and tracking technologies as described in Section 4

2. How We Use Your Data

We use the information we collect for the following purposes:

To respond to your property inquiry and prepare a cash offer

To communicate with you via SMS, phone, and email about your land or property

To schedule appointments, send offer details, and process closing documents

To send transactional updates related to an active property transaction

To improve our website, services, and customer experience

To comply with applicable laws and legal obligations

To send follow-up messages if you have opted in to receive SMS communications from us

We do not use your information for automated decision-making or profiling unrelated to your property inquiry.

3. SMS Opt-In Details

How You Opt In:
You opt in to receive SMS messages from R&R Investments by:

Submitting the contact or property inquiry form on our website and checking the SMS consent checkbox

Texting us directly at 401-239-7652

Verbally agreeing to receive SMS communications during a phone call

What You Will Receive:
Once opted in, you may receive SMS messages related to:

Cash offer details and property evaluations

Appointment confirmations and scheduling updates

Transaction and closing updates

Follow-up messages regarding your property inquiry

Message Frequency:
Message frequency may vary depending on the stage of your inquiry or transaction. You may receive between 1 and 5 messages per week during an active inquiry.

Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out:
You may opt out of SMS messages at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

How to Get Help:
Reply HELP to any message for assistance, or contact us directly at 401-239-7652 or [email protected].

No Sharing of SMS Opt-In Data:
Your SMS opt-in consent and phone number collected for SMS purposes will never be shared, sold, rented, or disclosed to any third party or affiliate for their own marketing purposes. This data is used solely by R&R REI Investments to communicate with you about your property inquiry.

4. Cookie & Tracking Information

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. The types of cookies we use include:

Essential Cookies: Required for the website to function properly

Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)

Marketing Cookies: Used to track the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Data Security Practices

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure data storage with access controls

Encrypted transmission of data where applicable

Limited access to personal information to authorized personnel only

Regular review of our data collection and storage practices

While we take these precautions, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request that we correct any inaccurate or incomplete information

Deletion: Request that we delete your personal information from our records

Opt-Out of SMS: Reply STOP to any SMS message to immediately stop receiving text messages

Opt-Out of Email: Click the unsubscribe link in any email or contact us directly to be removed

Data Portability: Request a copy of your data in a commonly used format

To exercise any of these rights, contact us at:
Email: [email protected]
Phone: 401-239-7652

We will respond to all requests within 30 days.

7. No Sharing Statement for SMS Opt-Ins (Critical)

R&R REI Investments will never share, sell, rent, trade, or disclose your SMS opt-in information or phone number to any third party, affiliate, or marketing partner for any purpose. Your consent to receive SMS messages is collected solely for communication between you and R&R Investments regarding your property inquiry. This data is not transferred to any outside organization under any circumstances.

8. Third-Party Services

We may use third-party platforms to manage communications and business operations, including:

GoHighLevel (GHL): CRM and SMS communication platform

Google Analytics: Website traffic and behavior analysis

LeadConnector: Lead management and communication tools

These third parties have their own privacy policies and are contractually required to handle your data securely and in compliance with applicable laws.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

R&R REI Investments
Website: https://randr-investments.com
Email: [email protected]
Phone: 401-239-7652
Hours: 24/7